FAQs
How do I choose the size?
You can consult our size chart for women, babies and children in the "Size guide" section. If you still have questions, you can send an email to hola@junitoscloset.com and I will gladly answer all your questions.
How long will it take for my order to arrive?
Due to our production methods, there may be times when garments are not in stock, as we are a small brand that wants to avoid excess stock and be more sustainable. In this case, we cut and sew the garment for you. This process takes about 4 days, but depending on the time of year, it may take a few more days, such as during sales or Christmas.
For other garments, shipping will take a maximum of two days.
From then on, they deliver within 2-4 business days. For delivery times to islands or outside Spain, please consult us.
How do I return clothes if I don't see myself wearing them?
I'm sorry you didn't like it. You can email me at hola@junitoscloset.com and I'll process the return of your order. I will reply with the address to send the garments to, and once received, a refund for the amount of the garments, excluding the initial shipping cost, will be issued in the same way the payment was made. You can choose between two options: a coupon for the order amount to spend in the future, or a refund for the order amount (excluding shipping). If you choose the latter, you must request the refund within 10 days of receiving the item. Shipping costs incurred for exchanges and returns are the responsibility of the customer, unless the product is defective or incorrect. If I made a mistake, I sincerely apologize. Please send me an email at hola@junitoscloset.com and I will resolve it as quickly as possible.